Who to write to

Every address below reaches a person on that team, not a shared queue with a ticket robot.

Department	Route	Response	Hours
Support Anything not working as documented	support@northwind.dev	41 minutes median	07:00–20:00 UTC
Sales Pricing, contracts and procurement	sales@northwind.dev	1 business day	Weekdays
Billing Invoices, VAT and payment methods	finance@northwind.dev	1 business day	Weekdays
Security Vulnerability reports and disclosures	security@northwind.dev	Within 24h	Always monitored
Legal DPAs, notices and subpoenas	legal@northwind.dev	3 business days	Weekdays
Careers Applications and speculative notes	jobs@northwind.dev	5 business days	Weekdays
Press Interviews, quotes and assets	press@northwind.dev	2 business days	Weekdays
Partnerships Integrations and resellers	partners@northwind.dev	3 business days	Weekdays

Production down

+31 10 421 8899, 24/7, for Scale and Enterprise customers.

Legal notices

Havenstraat 12, 3024 CE Rotterdam, The Netherlands.

Encrypted reports

4F21 C94A 77B3 410D BE62 A015 CC4F 9D02

Response times stretch around public holidays in the Netherlands and Portugal. Security and production-down routes are unaffected.

The prompt

Design a contact directory with Tailwind CSS. Start with a heading, a muted line saying every address reaches a person rather than a queue, and a search field. Then a bordered rounded-2xl table with rows for eight departments: columns for department with a glyph and a one-line description, the best contact route shown as an email or a link with a small type label, the typical response time, and hours. Zebra-stripe alternate rows faintly, and give one row an amber "Urgent only" pill in the response column. Under the table, a three-card row for the things that are not email — a phone number for urgent production issues, a postal address for legal notices, and a security disclosure address with a PGP fingerprint in monospace. Finish with a muted line about response times during holidays.

Paste it into Claude, Cursor, v0 or any AI coding tool. Prefer the finished markup? .

Who to write to

The prompt

More contact prompts